SkatePro is committed to making skatepro.ie accessible to as many people as possible, including users with disabilities who rely on assistive technologies.
This website aims to comply with the applicable national legislation implementing the European Accessibility Act (EAA, Directive (EU) 2019/882), the European standard EN 301 549, and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Compliance status
This website is partially compliant with WCAG 2.1 Level AA. While the majority of the service meets these requirements, some parts do not yet fully comply.
Known Accessibility Limitations
The limitations below are based on a self-assessment. We are aware of them and evaluate improvements as part of our ongoing digital maintenance:
- Pop-up dialogs - Some dialogs (for example, cookie settings, the size guide, and the login window) may not yet fully manage keyboard focus.
- Secondary controls - A small number of non-essential controls (for example, certain expandable sections and the country/region selector) may not yet be fully operable using a keyboard alone.
- Status updates - A few non-purchase actions (for example, certain promotional "add" buttons and quantity changes on the cart page) may not yet be announced by screen readers.
If you encounter an accessibility barrier not listed here, please tell us using the contact details below.
Online shop and the European Accessibility Act (EAA)
As an online shop, this website is subject to additional accessibility requirements under the EAA and the national legislation implementing it. We work to ensure that the information and functions needed to complete a purchase can be perceived, operated, and understood in line with EN 301 549 and WCAG 2.1 Level AA. This covers each step of the shopping journey:
- browsing products and search
- account login and security
- checkout, payment, and returns
Any known exceptions are those listed under "Known accessibility limitations" above.
Accessibility of products sold
Where a manufacturer or other responsible economic operator provides us with information about the accessibility of a product we sell, we display it on the relevant product page. We do not independently investigate or test the accessibility of the products themselves, so we can only show this information where it has been provided to us.
Feedback and Contact Information
If you experience any accessibility issues, or require information from our website in an alternative format, please contact us at: SkatePro, email@skatepro.ie, 01 699 4172
Please provide the specific URL and a brief description of the issue. We aim to respond to all inquiries as soon as possible, and within the legally required 14 days where applicable.
Enforcement procedure
If you are not satisfied with our response, or you do not receive a reply within a reasonable time, you have the right to file a complaint with the relevant supervisory authority in your country.
Competition and Consumer Protection Commission (CCPC), +353 1 402 5555, https://www.ccpc.ie/
About this statement
This statement was last reviewed in July 2026 and is based on a self-assessment. We review it periodically and update it when changes to the service affect its accessibility.
