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The flashing wheels are very nice, but they don't fit the roller skates, even though they're supposed to be the same size. I'm now trying to return them and can't because the online returns function on the website has been turned off and although I've had an email conversation, I've been told just to wait until SkatePro is ready and to keep checking. For something I thought was expensive in the first place, it's even more disappointing to find the customer service lacking too... :-( |
| Melanie M. (Thames Ditton Ward) |
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06-01-2021
Rating: 2 of 5!
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Reply from SkatePro: Unfortunately due to Brexit our return option is currently unavailable from the UK, we are working hard with our courier partners to find a solution within the next few weeks. We apologize for this inconvenience.
We would also love to help you find the right wheels for your skates. Just let us know if you would like that.
We will contact you once the return option is back up and running so you will be able to send these back.
/Mikolaj |
