SkatePro is committed to making skatepro.ie accessible to as many people as possible, including users with disabilities who rely on assistive technologies.
This statement outlines our current accessibility status, known limitations, and how you can contact us or the relevant supervising authority. This website aims to comply with the applicable national legislation implementing the European Accessibility Act (Directive (EU) 2019/882), the European standard EN 301 549, and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
About this service
skatepro.ie is an online shop (e-commerce service) operated by SkatePro. Through the website, customers can browse products, create and manage an account, place orders, make payments, and arrange returns.
Compliance status
This website is partially compliant with WCAG 2.1 Level AA. While the majority of the service meets these requirements, some parts do not yet fully comply.
Known Accessibility Limitations
The limitations listed below are based on a self-assessment. We are aware of these issues and evaluate improvements as part of our digital maintenance:
- Secondary controls - Some non-essential controls may not yet be fully operable using a keyboard alone.
- Status updates - Some non-purchase actions may not yet be announced by screen readers.
If you encounter an accessibility barrier not listed here, please tell us using the contact details below.
Online shop accessibility
As an online shop, this website is subject to additional accessibility requirements under the EAA and the national legislation implementing it. We work to ensure that the information and functions needed to complete a purchase can be perceived, operated, and understood in line with EN 301 549 and WCAG 2.1 Level AA. This covers each step of the shopping journey:
- browsing products and search
- account login and security
- checkout, payment, and returns
Any known exceptions are those listed under "Known accessibility limitations" above.
Accessibility of products sold
Where a manufacturer or other responsible economic operator provides us with information about the accessibility of a product we sell, we display it on the relevant product page. We do not independently investigate or test the accessibility of the products themselves, so we can only show this information where it has been provided to us.
Feedback and Contact Information
If you experience any accessibility issues, or require information from our website in an alternative format, please contact us at: SkatePro, email@skatepro.ie, 01 699 4172
Please provide the specific URL and a brief description of the issue. We aim to respond to all inquiries as soon as possible, and within the legally required 14 days where applicable.
Enforcement procedure
If you are not satisfied with our response, or if you do not receive a reply within the legally required timeframe, you have the right to file a complaint with the relevant regulatory body in your country.
Competition and Consumer Protection Commission (CCPC), +353 1 402 5555, https://www.ccpc.ie/
About this statement
This statement was last reviewed in August 2026 and is based on a self-assessment. We review it periodically and update it when changes to the service affect its accessibility.
